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Answers to Frequently Asked Questions

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What documents do I need for travel?

You will need a valid passport book with at least 6 months validity remaining past the date of travel (your passport must expire May 8, 2027 or later). If you and/or your guest have submitted your passport application, but have not yet received it, you can check the status here: 

 

 

Which airport will I fly out of and what time is my flight?

You will be assigned to one of our group flights departing an airport near your home city. 

Specific flight information and all additional trip details will be communicated in your pre-trip packet, distributed in October. For babysitter and pet/house sitter arrangements, you can plan on departing early in the morning on November 5 and returning late on November 8.   

 

What is included in the trip?

FitzMark will cover the costs ~ for you and your guest ~ for your roundtrip flights, private FitzMark ground transportation between the Cancun airport and the resort, your hotel room for 3 nights, and the all-inclusive package (including meals and drinks) at the resort.

    

Any expenses related to passport application fees, transportation to/from the airport in the U.S. (along with airport parking), checked bag fees*, spa treatments, and gift shop or other personal incidental hotel expenses are not included.

    

*Please note that the airlines charge a fee for each checked bag, each way of your trip. You will need to pay the airline directly if you choose to check a bag. More details regarding your airline-specific baggage allowances and fees will be included with your trip documents distributed in October 2026. However, airlines typically permit each passenger to bring a carry-on bag plus a personal item (such as a purse, laptop bag or small backpack which fits under the seat) at no charge. You are encouraged to travel with carry-on bags only, if possible!

 

How do I register for the trip?

The registration portal is now closed. Please click the CONTACT tab if you have questions or need assistance.

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